Frequently Asked Questions
We have gathered a few questions that you might have and their respective answers. Please check them before ordering from our web site.
We offer free shipping in most of our orders and depending the product selected and your location . We also use shipping companies with tracking numbers for fast shipping with extra cost.
Shipping time varies by location. These are our estimates for free shipping orders:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
*This doesn’t include our 2-5 day processing time.
All items are shipped and when they get in your country you ( The Buyer ) are responsible to pay for any fees that may arise.
Our prefered payment method is stripe payment gateway . We accept via stripe all major credit cards since is the most secure way for you to pay for our goods.
As you can see our web site is fully secured via SSL protocols .
All transactions are fully secured.
You will receive your order confirmation via email . Your order will be prepared and shipped to your order confirmed address.
Yes we do offer a full refund on your return item as soon as the the process is completed , meaning once your item hits our warehouses stock again . Please follow this LINK in order to initiate the process. Keep in mind please that returns can be initiated only by using the appropriate form above .
Returns requests are valid after 14 days including weekends of receipt of delivery.